Privacy Policy

Data protection is very important to us. We take the protection of your personal data seriously. That is why we want to explain to you what data we collect, process and use when and for what purpose.

Legal basis

Personal data is protected by the General Data Protection Regulation (AVG) and also the Telecommunications Act. Personal data is data relating to natural persons. This protection does not apply to data from legal persons. Personal data is individual data about personal or business facts that relate to you as a person (for example, your name in combination with your e-mail address). Information that cannot be directly related to your real identity is not covered here.


When you send us an email or other messages, we may save those messages. Sometimes we ask you for your personal information that is relevant to the situation in question. This makes it possible to process your questions and answer your requests. We will not combine this information with other personal information that we have.


We collect data for research in order to gain a better insight into our customers, so that we can tailor our services accordingly.

This website uses “cookies” (text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website can be transferred to secure servers. We use this information to keep track of how you use the website, to compile reports on website activity and to offer other services related to website activity and internet usage.


We do not collect or use information for purposes other than the purposes described in this privacy policy unless we have obtained your consent in advance.

Providing your personal data to third parties

We do not provide your information to third parties for advertising purposes. Third parties will only receive your personal data from us in the manner described in this privacy statement. In principle, your personal data will not be passed on to parties outside the EU. If there is no other option in incidental cases, we will agree on contractual obligations that guarantee your rights in accordance with the GDPR.

What happens when you use our website?

Each time you visit our website, i.e. when you access or try to access a file from our server, data about this is stored in a protocol file (log file).

The following data is saved with each call:

  • IP address;
  • Name of the retrieved file;
  • Date and time of the call;
  • Amount of data sent;
  • Notification of whether the call was successful;
  • Notification of why a call may have failed;
  • Operating system and browser software of your computer;
  • Screen resolution;
  • Browser language;
  • Color intensity;
  • Browser plug-ins (Javascript, Flash Player, Java, Silverlight, Adobe Acrobat Reader, etc.);
  • The website from which you visit us

The created data files are stored in log files for statistical purposes and deleted after statistical processing. We cannot trace the stored data back to you. The data is also not provided by us to third parties. Only in the event of an infringement of our rights do we reserve the right to forward a data file to the competent authorities to have the infringement of our rights prosecuted.

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